1. Returns are accepted for incorrect, defective, damaged, or incomplete items.
2. A continuous, unedited unboxing video is mandatory to claim any damage or missing parts.
3. Issues must be reported via email or Facebook page within 24 hours of delivery with proof.
4. Items must be completely unused and in their original, pristine packaging.
5. No returns for "buyer's remorse" or changes of mind after purchase.
6. Refunds are eligible if in-stock items take 7+ days or pre-orders take 60+ days to arrive.